Our ticketing system can do lots of neat things, including:
"The gods" is a theatre term referring to the seats at the very top of the theatre. (Don't take my word for it, check out the wikipedia article). These seats are generally the cheapest seats in the theatre, and "the gods" has a much nicer ring to it than "a dirty cheap ticketing system for theatre kids and their kin".
It's the best kinds of free – free as in beer, which means you can use it for €/$/£ 0.00, and free as in speech, which means you can take the source code and do what you want with it, if you're so inclined.
If you'd rather have it all sorted out for you, well that's also free. A small booking fee will be charged to ticket-buyers. This covers the system set-up and ancillary hassles, as well as the processing fee charged by Stripe, the credit card processor. The idea is that if a seat for your show costs €10, you get a nice round €10 in your kitty when someone books a seat.
There are some cases where Stripe's charges are higher, mostly when dealing with esoteric card types or currency conversion, and this will result in a nibble being taken out of your ticket price. This is the exception however, not the norm.
The catch is pretty simple – the gods is just one guy. There's no 24/7 support team, no customer service department, and for better or for worse, no accounting team. If you need someone to answer the phone at 2am because your reports don't tally or because a customer had issues booking a ticket, I'm afraid this is not the solution for you.
That being said, this system has been battle-tested on some large performances (2000+ seats) and things worked out splendidly. I will also support the system while in use, I do not condone a "you're on your own" customer service approach. Shoot me a message or an email and I'll help get to the bottom of things, but remember – it's just one guy.
Straight away! More or less. To use the ticketing system, you, as the artist or theatre company, set up a Stripe account and link it to the gods. Any payments then go straight to your Stripe account, and the funds are deposited into your bank account according to the selected payout schedule. This is generally between 7–14 days for the first payout, and then daily for subsequent payments.
It can currently do all the things listed up here in the features list. If you need it to do something else that it doesn't do, you have three options:
Because I'm on the production team of a large musical performance tonight and I'm building it on the lighting desk 2 hours before the curtain rises. I'll fix it later.